Rich, a Lynbrook native, found comfort in his time at Peak Performance with his team of Physical Therapists who have made him feel at home during his long recovery.
Rich underwent two total-knee replacements, causing a major hindrance in his mobility and his daily life. Recently, Rich sat down with our marketing team to tell us more about his recovery and true success at Peak Performance.
Read his interview with Amanda from our Marketing Team below:
Before Rich and I even spoke, I picked up on his energy during his session at Peak. He was motivated and enthusiastic as he received therapy from his team of therapists: Don, Fran, and Sean.
We sat together in an evaluation room and Rich explained how he was recovering from a double knee replacement. He underwent two separate surgeries and is recovering from both at Peak Performance. He explained to me how he “values first impressions” and how his first impression of Peak Performance made him feel confident that he’d be receiving the best care here. Our front desk staff set Rich up with all of the proper paperwork and followed up accordingly.
On our front desk staff, Rich shared “they know me by name and sign me in, it really makes me feel like I’m not just a number here.”
These are all things Rich took into consideration when choosing Peak Performance, but what he spoke about the most was his connection with his Physical Therapy team. Rich is proud to say that while working with Don, Fran, and Sean “I feel like I’m the fourth member of the team.” He explained that when he comes in for his sessions, he picks right up where he left off and his team is there for him throughout the whole process.
“I feel really confident working with them. They don’t push, but they still make me want to do more while at PT.”
While Rich isn’t at Physical Therapy, he shared that he keeps up with his “homework” assigned by his PT team. He rides his exercise bike and does his assigned stretches in his home. When he returns back to his sessions, he explained “the team checks in with me to track my progress even when I’m at home, they’re very thorough.”
Rich expressed amazement at his improvement between visits:
“I’m seeing big improvements in my muscles, from the quads down, visit to visit. It’s really incredible. Things that caused me pain just a few visits ago are now easier, I’m more mobile and I’m in less pain.”
We are so grateful Rich chose to recover from his double knee replacement at Peak Performance. We want to give a special shout-out to his surgeon from Hospital for Special Surgery, Dr. Michael B Cross, who did a phenomenal job on Rich’s knee replacement surgery.